Terms and Conditions
Terms and conditions for Esmée Bo. Privé Adornment.
Room 303 3/F Lee Wai Commercial Building,
1-3 Hart Avenue Tsim Sha Tsui,
Thank you for using (the ‘site’). These terms and conditions govern your use of the site and purchase of products and services (collectively ‘the services’ or ‘goods’). By continuing to access and use the site, you agree to all of the Terms of Service, which may be updated by us from time to time. We recommend regularly visiting this page to stay up-to-date with changes to the Terms of Service. In these Terms and Conditions, ‘we’, ‘us’, ‘our’ and Esmée Bo. refers to Esmee Bo. Limited. Please contact us HERE if you have any questions.
Access to the site is permitted on a temporary basis, and Esmée Bo. reserves the right to withdraw or amend services without notice. We are not liable if, for any reason, the site is unavailable at any time. From time to time, we may restrict access to some or all of the site for routine maintenance and upgrades.
The site may contain links to other websites (the ‘Linked Sites’). These are not operated by us, and Esmée Bo. has no control over the Linked Sites. We accept no responsibility for them, or for any loss or damage that may be caused by your use of them. Your use of the Linked Sites will be governed by the Terms and Conditions of each site.
You must be 18 years or older to purchase services from the site.
Your privacy and security is important to us. You can find full details of our policy on our Privacy and Security page HERE. By using the site, you consent to the processing described in our policy and confirm that the data you provide is accurate.
It is an offense to misuse this site, and Esmée Bo. will report any criminal behavior to the relevant authorities. We reserve the right to disclose your identity to law enforcement should a breach occur.
Misuse of this site means all criminal activity including, but not limited to:
● Committing or encouraging a criminal offense.
● Transmitting or distributing a virus, trojan, worm, logic bomb or any other malicious, technologically harmful material.
● Transmitting or distributing data in breach of confidence or in any way offensive or obscene.
● Hacking into any aspect of the Service, corrupting data or infringing upon any other person’s proprietary rights.
● Causing annoyance to other users.
● Sending any unsolicited advertising or promotional material, commonly referred to as ‘spam’.
● Attempting to affect the performance or functionality of any computer facilities of or accessed through the site.
Esmée Bo. will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, programs, data, or other proprietary material caused by accessing the site, Linked Sites, or downloading material posted on the site.
Intellectual Property, Software and Content
Esmée Bo. and its licensors hold the intellectual property rights to all software and content (including photographic images) displayed on or through the site and are protected by copyright laws and treaties around the world. You may store, print and display the site content, providing it is solely for your personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce any of the content in any format. The site content may not be used in connection with any business or commercial enterprise.
Terms of Sale
By placing an order, you are offering to purchase a product in agreement with the following terms and conditions. You acknowledge that all orders are subject to availability and confirmation of the order price.
You must be 18 years or older and possess a valid debit or credit card, issued by a bank we accept, to purchase services.
We retain the right to refuse any request made at the point of sale. If your order is accepted, you will receive an email confirming the transaction and providing any additional information relevant to the sale. Where a contract is made with a third party via a purchase through the site, Esmée Bo. does not act as either agent or principal. The contract is between yourself and that third party, and will be subject to their Terms of Sale.
Once you have place your order, we will send an email to confirm that we have received it. This email is only an acknowledgement; it does not constitute acceptance of your order. A contract between us will only exist after you have received email confirmation that the goods you ordered have been dispatched.
Pricing and Availability
We try our best to ensure that all details, descriptions, and prices that appear on the site are accurate, but errors may occur. If we discover an error in the price of any goods already ordered, we will inform you of this as soon as possible. You will then have the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel after you have paid for the goods, you will receive a full refund.
Please be aware that the cost of foreign products and services can fluctuate, meaning that all of our advertised prices are subject to change.
By placing an order, you verify that all the details you provide to us are true and accurate, you are the authorized user of the credit or debit card used, and that there are sufficient funds available to cover the cost of the services.
Once we have received your order, we will carry out a standard authorized check on your payment card to ensure there are sufficient funds to complete the transaction. Your card will be debited once authorization has been received. We will treat the funds received from the debiting of your card as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and a contract established, the deposit will then be considered as payment for the goods you have purchased, as listed in the confirmation email.
Cancellations and Exchanges
Orders can be cancelled and amended providing they have not yet been dispatched. If your order is showing as ‘Shipped’ on your My Account page, or you have received an email from us confirming dispatch, then it is too late to cancel your order, and you will need to return the item once it has been delivered. If your order has not yet been dispatched, you can cancel it for a full refund.
Esmée Bo. allows one exchange for each item purchased, providing that the unwanted goods are returned within 30 days of purchase unworn, undamaged, and in the original packaging. Esmée Bo. will not be liable for any import or duties charged on the original item, or the cost of shipping return items. The customer is responsible for paying any duties and import charges related to the shipping of both the initial purchase and exchange item.
Customers are welcome to return any purchase within 14 days for a full refund, providing that they are unworn, undamaged and in the original packaging. Esmée Bo. will not be liable for the cost of shipping return items, nor import and duties charges which may be incurred during delivery.
Delivery and Customs
Dispatch times are dependent on availability and may be subject to delays caused by postal services or force majeure. Esmée Bo. does not accept any responsibility for delays.
We are not responsible for imports, customs, or duties charges payable for the items we ship. This cost remains the responsibility of the customer and is subject to the regulations of their regional customs authority.
Disclaimer of Liability
Honesty is important to us, and we always strive to ensure everything on our site is accurate. However, mistakes do happen, which is why we display all the material on the site without any guarantees, conditions, or warranties as to its accuracy.
Unless expressly stated to the contrary, to the fullest extent permitted by law, Esmée Bo. and its suppliers, content providers, and advertisers hereby expressly exclude all conditions, warranties and liabilities for any damages whatsoever including, but not limited to, any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of the site or Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect our liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to fundamental matter or any other liability that cannot be excluded or limited under applicable law.
Linking to the Site
You are welcome to link to our homepage, providing you own the linking website and do so in a way that is fair, legal and doesn’t damage our reputation or take advantage of it. You must not establish a link that suggests any form of association, approval, or endorsement on our part if none exists. Our site may not be framed on any other site, and we do not allow links to pages other than the homepage. We reserve the right to withdraw linking permission without notice.
Third Party Affiliations
Unless we mention otherwise, any third party trademarks and content, services and/or locations featured on our site are not associated, linked to, or affiliated with Esmée Bo. Any trademarks or names featured on this site are owned by the respective trademark owners. Where a trademark or brand name is mentioned to describe or identify products and services, it is not an assertion that such products or services are endorsed by or connected to Esmée Bo.
By using the site, you agree to indemnify, defend, and hold blameless Esmée Bo., its directors, officers, employees, consultants, agents, and affiliates from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of the site or your breach of the Terms of Service.
We reserve the right to remove or vary the services and any page of the site at any time, without notice.
If any part of the Terms of Service are unenforceable, including any provision in which we exclude our liability to you, the enforceability of any other part of the Terms of Service will not be affected. All other clauses will remain in full force and effect. As far as possible, where any clause or sub-clause, or part of a clause or sub-clause, can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.
Your experience is of the utmost importance to us. We will use our complaints handling procedure to try to resolve disputes as they arise. Please contact us HERE