Esmée Bo. offers free international shipping with every purchase.
Please take the time to check that your address is written correctly before confirming your order. Due to the value of our products, each shipment must be signed for on delivery. As such, we are unable to deliver to PO Box addresses.
Once you have checked out, you will receive an automated confirmation email. Our shipping department will then process your order and will send a second email to confirm dispatch. We ship Monday to Friday, 9 am to 5 pm UTC. We do not ship over weekends or during public holidays, so please order early if you require your shipment to arrive before a certain date.
Customers are welcome to amend their orders, but should be aware that cancellations and changes are only possible up until the point of dispatch. Orders cannot be altered once they have been shipped. Please see our returns policy HERE for more information on returning unwanted items.
Your shipment will include:
● Your Esmée Bo. jewelry.
● Esmée Bo. gift box.
● Esmée Bo. gift bag.
● Warranty card.
Imports and Duties
While we provide free, international delivery to all of our customers, we would kindly remind you that you are responsible for meeting any imports and duties charges that may be applicable. Please be aware that the final amount payable will depend on your nation’s import policy, which is subject to change. If you are concerned about the final cost, we recommend contacting your country’s customs department directly.